WORST TRIP EVER!!! TERRIBLE CRUISE SHIP!!!!

Item: Explorer of the Seas
Rating: 3.2
Author: CWILLK

Explorer of the Seas Cruise Review to Caribbean - Western

CWILLK

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.2 out of 5

5 Night Western Caribbean (Miami Roundtrip)

Sail date: March 03, 2024

Ship: Explorer of the Seas

Cabin type: Inside

Cabin number: 1283

Traveled as: Large Group

Reviewed: 2 months ago

Review summary

WILL NEVER SAIL RCCL CRUISE LINES AGAIN AND DO NOT RECOMMEND TO OUR FRIENDS THAT HAD BEEN LOOKING AT A CRUISE. I REALIZE THAT OUR 10,000.00 FOR THE 9 OF US WILL NOT HURT RCCL AND THEY COULD CARE LESS BUT, NEEDED TO EXPRESS OUR THOUGHTS.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

1 out of 5

Casino Royale

1 out of 5

BARTENDERS VERY RUDE

Service and Staff

4 out of 5

OUR ROOM ATTENDANT (LYN), DINNER ATTENDANTS (SONNY & KADEK) AND SEVERAL BARTENDERS ESP. (KOKO & KARIN) POOL BARTENDERS WERE EXCELLENT. BRYAN DE JOYA RESTAURANT MGR. WAS EXCELLENT. FOR THE MOST PART ALL SERVICE WORKERS IN FOOD AREAS WERE EXCELLENT. THE BARTENDERS AT THE CASINO WERE VERY RUDE EVERY NIGHT/DAY. NEVER EXPERIENCED THE RUDENESS OF SOME OF THE STAFF THAT WE DID ON THIS CRUISE. STAFF AT CUSTOMER SERVICE VERY RUDE. SECURITY WAS VERY UNPROFESSIONAL AND RUDE (AS A MEMBER OF OUR 9 PERSON PARTY HAD AN INCIDENT TO CALL ON SECURITY AND AFTER WAS OUR ENTIRE PARTY WAS HARRASSED THROUGHOUT THE ENTIRE CRUISE)!!! TERRIBLE EXPERIENCE

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

IT WAS OK...VERY OUTDATED.

Ship tip

DO NOT SAIL ON THIS SHIP. WE WILL NEVER SAIL RCCL AGAIN. WE LOVED THESE CRUISES AND RCCL PRIOR TO THIS CRUISE.

Thumbs up

Ports of call

Falmouth, Jamaica

2 out of 5

NASTY

Thumbs Up 0

Labadee (Cruise Line Private Island)

4 out of 5

BEAUTIFUL

Thumbs Up 0

Disembarkation

1 out of 5

WAS CONTINUALLY HARRASSED BY SECURITY AND OUR ENTIRE PARTY HAD ISSUES WITH DISEMBARKATION. IT WAS RIDICULOUS!!! VERY POOR MANAGEMENT SKILLS AND POOR CUSTOMER SERVICE.

11 Comments

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