Average Cruise

Explorer of the Seas Cruise Review to Caribbean


Contributor Level: Deck Hand
Review: 1
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review
9 Night Bermuda & Caribbean (Cape Liberty Roundtrip)
Sail Date: May 26, 2011
Cabin Type: Inside
Reviewed: 6 years ago
The staterooms were nice and the stateroom steward was good. The dining room servers were very good. But the menu was too limited. The Medic office staff were cold and ineffective. The gust relations department was not accomodating. There is a definite lack of communication between departments. The public bathrooms, the 24 hour cafe and windjammer need to be constantly cleaned. They were dirty. Some of the staff need to take a course on people skills, They did not smile as a matter of fact some growl at you.

Food and Dining

5 out of 5
Menu needs to be improved. Too limited.

Entertainment

5 out of 5

Service and Staff

1 out of 5
Much of the staff was unaccommodating. They didn't smile.

Ship Quality

3 out of 5
Cleanliness fo 24 hour cafe and public bathrooms need to improve.

Cabin / Stateroom

5 out of 5

Pros: The activities and the room.

Cons: The manner my family was treated by the Medic office, Guest Relations and other staff. Not the dining or room staff.

Recommends Explorer of the Seas? No.

Was this review helpful? 4

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