The cruise was awesome the ship and staff were #1!! The excursion that we booked for Cienfuegos city was a nightmare!! Our guild didnot show and I call the # and didn't get any help!!!!
Empress of the Seas Cruise Review to Cuba
6 Night Best Of Cuba (Miami Roundtrip)
Sail date: March 11, 2019
Ship: Empress of the Seas
Cabin number: 8517
Traveled as: Large Group
Reviewed: 5 years ago
Review summary
The ship and staff were awesome... the Cinfuegos City tour was awful if you get off the ship there go on you one or book with the cruise line... guild was not there and we called and were told he was!!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Book all excursions with the ship!! very disappointed with shore excursion. the one day in Cienfuegos our guild did not show up!