Wonderful cruise, great time, staff was so friendly and helpful, Cuba was interesting lots of history, shore excursion great guide was very informative a real picture of life

Empress of the Seas Cruise Review to Cuba

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 34

Overall rating:

4.7 out of 5
Verified Review
Empress of the Seas

5 Night Havana Overnight (Tampa Roundtrip)

Sail date: September 18, 2017

Ship: Empress of the Seas

Cabin type: Oceanview

Cabin number: 4000

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Great cruise would do this again. Cuba is a wonderful place to visit people are friendly, Crew was great ship was comfortable and smooth sailing. Food was fantastic we had a great time.

Embarkation

5 out of 5
Very smooth check in process everyone very helpful

Ship experiences

Food and Dining

5 out of 5
Food was excellent in main dining room and Windjammer buffet. Had great drinks at Schooner Bar also had healthy alternative to soda provided complementary

Onboard Activities

4 out of 5
Pool was nice lifeguards on duty at all time although pool was small. Did not visit fitness center. Enjoyed pools side movies, Casino was great

Entertainment

We did not attend the shows

Children's Programs

No children

Service and Staff

5 out of 5
Our room steward Rawle was great took care of any request and made great towel animals, Our waiter Russell was very attentive, all personal in the Windjammer were wonderful. The bartenders in the Schooner lounge made the best drinks. All staff were friendly and helpful

Ship Quality

5 out of 5
Layout an d design were good all common areas were very clean always someone picking up and cleaning Easy to get around ship

Cabin / Stateroom

4 out of 5
Cabin was a little tight for us we asked for an upgrade and were willing to pay but were told ship was sold out. Cabin was clean but bathroom a little dated. Decor of the room was nice. We left the beds together as king size but difficult to get in and out of, we will have them put in twins next time.

Ship tip

Studio cabins are really small. If you are going to drink alcohol buy the drink package you will save a lot of money

Ports of call

Tampa, Florida

5 out of 5
This is our home port was impressed with how clean it was

HAVANA, CUBA

5 out of 5
Port area was clean, good system to disembark, customs was quick considering how many people they had to clear. Did the all day Havana excursion, remarkable our guide Raphael was very knowledgeable and gave us a lot of history and a view of Cuban life. Was impressed they are able to pull this all together so shortly after a hurricane went through

Disembarkation

4 out of 5
Well organized but customs was really slow much slower than in Cuba

Traveler Photos

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2 Comments

Gwbigdog    1 year ago

Thanks for sharing

GIL155    7 years ago

Excellent cruise for you! Good ports, crew, weather, and food. Throw in a comedian with a good joke or two and you have Nirvana!