Summer Vacation

Item: Empress of the Seas
Rating: 1
Author: jerzeegrl239

Empress of the Seas Cruise Review to Caribbean - Western

jerzeegrl239

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 11

Overall rating:

1 out of 5

Verified Review

5 Night Key West & Cozumel (Miami Roundtrip)

Sail date: August 01, 2016

Ship: Empress of the Seas

Cabin number: 4215

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

I have been on many cruises and this ship has been the worst. We had to call to have our air conditioner fixed in our room 3 times and it still didn't work.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Air conditioner didn't work. Call to have it fixed 3 times.

2 Comments

SvetlanaS 8 years ago

Not everything can be fixed right away. May be it was big problem? Did they apologized for the inconvenience?

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Hpsbugguy 8 years ago

Why did you get back on when the first two were bad?

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Other reviews of this sailing

Not recommended!

Way above expectations!!!

We had a wonderful time.