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A Fair to Good Cruise, some rough spots

Diamond Princess Cruise Review to Alaska

Cruises: 2-3 cruises
Reviews: 0
Helpful Vote: 1

Overall rating:

3 out of 5
Diamond Princess

Sail date: August 01, 2013

Ship: Diamond Princess

Cabin type: Balcony

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

A fair to good cruise with superb food and food service. The rough spots were generally with Passenger Services (Front Desk) lack of knowledge and long lines trying to access them. Also the cabins (mini suites) had broken sofa beds (in 3 of the 4 that we had) which were not repaired or replaced during the whole voyage despite daily requiests

Ship experiences

Food and Dining

5 out of 5
Superb Food with superb waiter services. The only negative is the weight gain\, but that is not the ship's problem

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
Food service staff was superb. Passenger Services was not knowledgeable\, sometimes providing incorrect information\, and over-whelmed with long lines of passengers

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
the mini suites were good except that the sofa beds were broken in 3 of the 4 mini-suites we had. They were not repaired despite daily requests during the whole voyage. Consequently our two children slept on collapsed sofa beds.

Pros: Food and Food Service by far

Cons: Lack of pre/post cruise info some cabin problems

Recommends Diamond Princess? No.

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