Mexican Riviera Cruise

Diamond Princess Cruise Review to Mexico

Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3 out of 5
Sail Date: January 01, 2007
Ship: Diamond Princess
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 8 years ago

getting from the parking lot to the ship was a big hassle. The people didn't know what we today were doing but would never admit it. They either guessed or lied in answer to ourquestions. We asked for directions and information from about a half a dozen people and not one gave us a straight for a validanswer. In addition, some of the people directing traffic gave us bad directions. Fortunately, by that time we had learned to ignore them.

On board ship wasn't much better. Again people told us stories to get off the hook. We signed up for the early sitting (6 p.m.) at a table of six. When we got our information we found out that we were not signed up for it and given the excuse that our sign up was just our desire and not their obligation. I don't know who is responsible for this, Princess or you, but I can tell you it caused a great deal of heartburn. When I complained on board they just gave his stories. Each person I talked to sent us to another person, each saying it was somebody else's responsibility. Finally the matre d' supposedly set us up and when we arrived at dinner we were informed that they had never heard of is. We will never take another cruise without everything spelled out in writing, and guaranteed, before the first penny is paid. and we will never deal with you since you saw fit to let this slide through without telling us.

Pros: Mexican Ports and tours

Cons: Diamond Princess

Recommends Diamond Princess? No.

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