Big disappointment

Diamond Princess Cruise Review to Alaska - Inside Passage

Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2 out of 5
Sail Date: September 01, 2006
Ship: Diamond Princess
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 11 years ago

The embarkation process was disorganized involving standing in long lines for extended amounts of time and not actually getting onto the ship for over 4 hours. Then the entire cruise experience was tainted by the numbers of people who contracted the norovirus. Seeing cleaning crews in hazmat suits was unsettling. The entire crew looked exhausted and service was acceptable, but certainly less than exceptional. In all cases the food was mediocre; I actually lost weight on this cruise. For disembarkation there were hundreds of people waiting for extended times with no available restrooms. Passengers did not get invoices of their onboard charges before leaving the ship - computer problems. It all added up to a big disappointment.

Food and Dining

3 out of 5


5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5
The ship is huge, be prepared to walk a lot.

Cabin / Stateroom

3 out of 5
Showers are teensy, otherwise the stateroom is nice.

Pros: Nice balcony. Clean. Great itinerary.

Cons: Rampant norovirus.

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