A Terrible Experience

Item: Costa Serena
Rating: 2
Author: mch12490

Costa Serena Cruise Review to Europe - Western Mediterranean

mch12490

Cruises: 1 cruise (first)

Reviews: 0

Helpful Votes: 5

Overall rating:

2 out of 5

Sail date: November 01, 2014

Ship: Costa Serena

Cabin type: Inside

Traveled as: Couple

Reviewed: 10 years ago

Review summary

It was okay

Ship experiences

Food and Dining

3 out of 5

Some days were better than others.

Entertainment

1 out of 5

BLAH.

Service and Staff

5 out of 5

Before arriving to the ship my husband and I had just departed our plane. The airline we flew with lost our luggage\, we had to file a claim\, Just a huge disappointment knowing you will be on a cruise for 7 days and may not have your clothing\, When we boarded the ship we went straight to information and gave them the information for our flight. Needless to say the following day on our cruise we come down for a drink on the main level and while we walk past the information desk they stop us to inform that the agent had delivered our luggage.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

The only complaint I have was there was some rust in our bathroom.

Pros: The ability to enjoy multiple cities

Cons: just about everything else

Recommends Costa Serena? No.

1 Comment

cruisellama 5 years ago

Lucky

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