Costa Serena Cruise Review to Europe - Western Mediterranean

1 cruise (first)


Helpful Votes

2 out of 5

A Terrible Experience

Sail Date: November 01, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

It was okay

Pros: The ability to enjoy multiple cities

Cons: just about everything else

Recommends Costa Serena? No.

Ship Quality
Food and Dining
Some days were better than others.
Cabin / Stateroom
The only complaint I have was there was some rust in our bathroom.
Service and Staff
Before arriving to the ship my husband and I had just departed our plane. The airline we flew with lost our luggage\, we had to file a claim\, Just a huge disappointment knowing you will be on a cruise for 7 days and may not have your clothing\, When we boarded the ship we went straight to information and gave them the information for our flight. Needless to say the following day on our cruise we come down for a drink on the main level and while we walk past the information desk they stop us to inform that the agent had delivered our luggage.

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