Costa Serena Cruise Review to Europe - Mediterranean

Contributor Level: Deck Hand

2-3 cruises


Helpful Votes

3 out of 5

Fifty Fifty

Sail Date: December 01, 2011

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Inside

For many of our excursions we were stuck with a half English half Russian group, so we paid the same amount to listen to someone speak Russian for hours. I would recommend you plan your own excursions and not use the cruise line's excursion program. We met people who planned their own and they paid less and had a better experience. There is nothing for English speakers to do on the ship. All of the music and all of the entertainment is aimed at Italians and the people that run the quizzes, etc. can't even pronounce ENglish well enough to allow others to participate.

Pros: The service personnel was great (dinner, bars, etc.). The cruise had a great itinerary.

Cons: The Italian staff (Excursions, entertainment, etc.) wasn't polite or accommodating.

Recommends Costa Serena? No.

There was really nothing for us to do at out age and in our language.
Ship Quality
The ship was big but a bit gaudy. It was clean and easy to get used to as regards the layout.
Food and Dining
COmpared to some other cruise lines the food is good. It is Italian, so the pasta tends to be better than other things. The seafood and meat can be avoided, but overall we ate fairly well.
Cabin / Stateroom
The room was pretty big, and we had a helpful cabin assistant.
Service and Staff
As I said above, the service crew was great but the entertainment and excursion staff was rude.

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