Costa Serena Cruise Review to Europe - Eastern Mediterranean

Deck Hand

7+ cruises


Helpful Votes

1 out of 5

Don't do it!!

Sail Date: July 12, 2009

Reviewed: 7 years ago

Traveled As: Family w/older children

Room Type: Inside

This was the rudest group of people I have ever seen!!!! Everybody pushing, getting in your personal space, stepping on your feet constantly. This ship is not prepared for this many people, especially rude people!!! During buffets, they acted like vultures who had NEVER had a meal before. The dinner staff never introduced themselves or asked how our day was and the service was extremely slow-not just Italian laid-back. Embarkment was so uncooordinated taking hours to get on the ship.

Pros: New and relatively clean

Cons: The passengers, the staff

Recommends Costa Serena? No.

Service and Staff
Food and Dining
Food was much better at lunch buffet than dinner, but good luck getting a table and not being shoved out of the way!
Ship Quality
Cabin / Stateroom

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