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Costa Serena Cruise Review to Europe - Eastern Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

1 out of 5
Verified Review
Costa Serena

7 Night Ancient Treasures (Venice Roundtrip)

Sail date: July 12, 2009

Ship: Costa Serena

Cabin type: Inside

Traveled as: Family (older children)

Reviewed: 12 years ago

Review summary

This was the rudest group of people I have ever seen!!!! Everybody pushing, getting in your personal space, stepping on your feet constantly. This ship is not prepared for this many people, especially rude people!!! During buffets, they acted like vultures who had NEVER had a meal before. The dinner staff never introduced themselves or asked how our day was and the service was extremely slow-not just Italian laid-back. Embarkment was so uncooordinated taking hours to get on the ship.

Ship experiences

Food and Dining

1 out of 5
Food was much better at lunch buffet than dinner, but good luck getting a table and not being shoved out of the way!


1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: New and relatively clean

Cons: The passengers, the staff

Recommends Costa Serena? No.

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