Sail Date: February 01, 2014 Ship: Costa Pacifica Cabin Type: Inside Traveled As: Couple Reviewed: 4 years ago
I have been on 4 different cruise companies and this on is the most disappointing one and the most expensive one. The worst things is that the toilet smells no matter how much the staff and us clean it. terrible smell (feels like the urine smell from ages ago)
Food and Dining
1 out of 5
The food is ok, not fantastic, but doable. The bad thing is that for dinner, there is no self-service dinner option. Other cruise ships always have self-dining option for dinner, so if you are tired of dressing up, you can always choose to go to self-dining restaurant and do the buffet style. This ship does not have such an option, so we are forced either to eat at the forming dining place, or eat pizza (the only snake option for this ship is pizza, very limited choice)
Other ships have hamburger, pizza, noddles, etc, many more options. This ship has only pizza available for most of the time.
1 out of 5
Most of the shows are very poor. Only one class music show was fantastic. Unlike other cruises, this ship does not have las vegas style show. This ship has some one person show, and some magic show which are pretty boring.
in addition, this ship the show only last max of 45 minutes. other ship the show is usually 1 hour or 1.5 hour.
Service and Staff
3 out of 5
Most of the staffs are very friendly. However the management staffs are not as friendly and helpful.
1 out of 5
The decoration is not impressive at all (compared to other 3 cruise companies I have been on). The map is not clear. The signs are not clear either. Every time when we are getting out of the ship, we are like other passengers on the boat, confused about where to get out from the ship.
It seems like the ship is understaffed, there is rarely a clean table to sit in the self-service area during rush hour. We got used to sit on the dirty table after couple meals, otherwise there is just no where to sit.
Cabin / Stateroom
1 out of 5
Our room was so noisy, this is the first time I ever have a noisy room, and the staff couldn't do anything about it. Terrible noisy all night long (from the ceiling, is like something moving with the boat movement)
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