Costa Pacifica Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

4-6 cruises


Helpful Votes

3 out of 5

First Costa Cruise - Poor Dining Experiences!

Sail Date: February 11, 2013

Reviewed: 4 years ago

Traveled As: Singles/Friends

Room Type: Oceanview

My wife and I travelled with our three year old on our first Costa cruise and dining experiences were extremely disappointing for many reasons:
- we ordered a hamburger for m son it was not cooked. We sent it back to only receive another hamburger cooked even less than the first!
- a beef dish that I ordered was raw. I had it sent back and what came back was as raw as the first.
- we had very long waits during dinner, sometimes as much as 30 minutes between dishes served.
- on our last night, we were one of the first people to arrive in the Your Way dining; others that sat later than us were served before us. Better attention to detail required!

The mandatory "hotel charge" was a surprise to us. When discussing this with the staff, the explained it's tip for the workers. I am accustomed to tip for good service. Having to play for subpar service does not see righ to mel
Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions

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