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Costa neoRiviera Cruise Review to Other (Asia/Africa/Middle East)

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 26

Overall rating:

1 out of 5
Costa neoRiviera

7 Night Experience The Emirates (Dubai Roundtrip)

Sail date: December 20, 2015

Ship: Costa neoRiviera

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 5 years ago

Review summary

We chose to spend our Christmas on a Costa cruise from Abu Dhabi to Oman.Loved Oman.Hated every second of the on-board experience and as a result, disembarked early.

There is a 'Hospitality' desk in the main foyer.The clue should be in the title.NO ONE ON THIS SHIP KNOWS THE MEANING OF THE WORD:"HOSPITALITY". Food was meagre and mediocre.Bar staff were as miserable as sin.Waiting staff were even worse.RUDE!

I complained on board to one of the managers ( Dutch)...fobbed me off.NEVER AGAIN.

Well done Costa .Youve succeeded in alienating two new customers and the ten other friends who I've now shared my experience with.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5


1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
My tip is: never go on a Costa cruise.

Ports of call

Muscat, Oman

5 out of 5
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