First and last cruise.EVER.

Costa neoRiviera Cruise Review to Other (Asia/Africa/Middle East)


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 7

Overall Rating:

1.0 out of 5
7 Night Experience The Emirates (Dubai Roundtrip)
Sail Date: December 20, 2015
Ship: Costa neoRiviera
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 1 year ago

We chose to spend our Christmas on a Costa cruise from Abu Dhabi to Oman.Loved Oman.Hated every second of the on-board experience and as a result, disembarked early.

There is a 'Hospitality' desk in the main foyer.The clue should be in the title.NO ONE ON THIS SHIP KNOWS THE MEANING OF THE WORD:"HOSPITALITY". Food was meagre and mediocre.Bar staff were as miserable as sin.Waiting staff were even worse.RUDE!

I complained on board to one of the managers ( Dutch)...fobbed me off.NEVER AGAIN.

Well done Costa .Youve succeeded in alienating two new customers and the ten other friends who I've now shared my experience with.Angry

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
My tip is: never go on a Costa cruise.
5 out of 5
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