First and last cruise.EVER.
7 Night Experience The Emirates (Dubai Roundtrip)
Sail Date: December 20, 2015
Ship: Costa neoRiviera
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 3 years ago
We chose to spend our Christmas on a Costa cruise from Abu Dhabi to Oman.Loved Oman.Hated every second of the on-board experience and as a result, disembarked early.
There is a 'Hospitality' desk in the main foyer.The clue should be in the title.NO ONE ON THIS SHIP KNOWS THE MEANING OF THE WORD:"HOSPITALITY". Food was meagre and mediocre.Bar staff were as miserable as sin.Waiting staff were even worse.RUDE!
I complained on board to one of the managers ( Dutch)...fobbed me off.NEVER AGAIN.
Well done Costa .Youve succeeded in alienating two new customers and the ten other friends who I've now shared my experience with.
Food and Dining
Service and Staff
Cabin / Stateroom