Costa neoRiviera Cruise Review to Other (Asia/Africa/Middle East)

Contributor Level: Purser

1 cruise (first)


Helpful Votes

1 out of 5

First and last cruise.EVER.

Sail Date: December 20, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Oceanview

We chose to spend our Christmas on a Costa cruise from Abu Dhabi to Oman.Loved Oman.Hated every second of the on-board experience and as a result, disembarked early.

There is a 'Hospitality' desk in the main foyer.The clue should be in the title.NO ONE ON THIS SHIP KNOWS THE MEANING OF THE WORD:"HOSPITALITY". Food was meagre and mediocre.Bar staff were as miserable as sin.Waiting staff were even worse.RUDE!

I complained on board to one of the managers ( Dutch)...fobbed me off.NEVER AGAIN.

Well done Costa .Youve succeeded in alienating two new customers and the ten other friends who I've now shared my experience with.Angry

Cabin / Stateroom
My tip is: never go on a Costa cruise.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Oman and the people are lovely.
Onboard Activities
Service and Staff
Food and Dining

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