Costa Magica Cruise Review to Europe - Western Mediterranean

Contributor Level: Deck Hand

Experience
2-3 cruises

Review
1

Helpful Votes
0

2 out of 5

Not the same

Sail Date: October 01, 2011

Reviewed: 5 years ago

Traveled As: Large Group

Room Type: Inside

This cruiseline was top notch 15 years ago. Imagine our disappointment this time around. The morale of the ship staff was horrible and rightfully so. Make sure to read the fine print. They charge an additional $7 per day per person for gratuity to the staff. From what the staff said, they rarely see any of it. What happened to the day when you had the option to tip the people who provided you with good service?

Pros: ports

Cons: morale of the crew

Recommends Costa Magica? No.

Food and Dining
I lost weight on the cruise, if that's any indication as to the quality of the food!
Service and Staff
Most every staff member we encountered on the ship freely shared their uhappiness with the management. Apparently they were placed under contract for lengthy periods based on the Euro. Management then changed their pay to American currendy and did not adjust the rate to account for the difference between the two. Meaning the staff was making 70% of what they had signed up for. When they tried to get out of the contracts the cruiseline wanted them to pay to get out!
Ship Quality
Cabin / Stateroom
The person responsible for tending to our room was very pleasant and took very good care of us.
Entertainment
A couple of nights were good , a couple not.


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