Poor mgmt, hard working staff

Cruises: 1 cruise (first)

Reviews: 0

Helpful Votes: 88

Review summary

horrible management. they hid, never lifted a finger to help, never made eye contact, and clearly had nothing to do with helping, while staff toiled around. There is clearly no leadership, no training, and no understanding of how or why they exist. I would fire them all and start over.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: the itenerary

Cons: management

Recommends Costa Classica? No.

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