Poor mgmt, hard working staff

Costa Classica Cruise Review to Europe - Mediterranean


Contributor Level: Purser
Experience: 1 cruise (first)
Reviews: 0
Helpful Votes: 12

Overall Rating:

3.0 out of 5
Verified Review
7 Night Adriatic & Aegean (Trieste Roundtrip)
Sail Date: September 22, 2012
Ship: Costa Classica
Cabin Type: Inside
Traveled As: Couple
Reviewed: 5 years ago
horrible management. they hid, never lifted a finger to help, never made eye contact, and clearly had nothing to do with helping, while staff toiled around. There is clearly no leadership, no training, and no understanding of how or why they exist. I would fire them all and start over.

Food and Dining

3 out of 5

Entertainment

1 out of 5
like a 80's retro show

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: the itenerary

Cons: management

Recommends Costa Classica? No.

Was this review helpful? 12

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