Best Price Guarantee

Celebrity Xpedition Cruise Review to Galapagos

Cruises: 7+ cruises
Review: 1
Helpful Votes: 23

Overall rating:

3 out of 5
Celebrity Xpedition

7 Night Galapagos Islands Inner Loop (Baltra Roundtrip)

Sail date: January 01, 2017

Ship: Celebrity Xpedition

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Best Price Guarantee  -  Celebrity Cruises offers a “Best Price Guarantee” but pay attention to the fine print.  In my case, this was nothing but an empty gesture.  In December 2016, I booked a May 14 sailing.  I made the full payment in January as this was the due date.  In March, I noticed that they were advertising a cabin in the same category on the same cruise for $1,000 less.  When I called to ask about this “Best Price Guarantee”, I was told that I do not qualify for any refund or concessions because this was after the due date of final payment.  While I do understand the cruise line’s reluctance to part with money that they have pocketed, I thought they should have offered me some shipboard credit that I can use for laundry, gift shop purchases or, at least give the crew a generous tip if the services were good.  Again, read the fine print!

 

Ship tip

Be ware of their "Best Price Guarantee” - read the fine print !

Was this review helpful? 23

2 Comments

cruisellama    5 years ago

monty62    7 years ago

I saw a large decrease as well after final payment. I cancelled mine and rebooked- it was worth losing the deposit. I was within the time frame of only losing the deposit not a % of the cruise