Best Price Guarantee
Celebrity Xpedition Cruise Review to Galapagos
7 Night Galapagos Islands Inner Loop (Baltra Roundtrip)
Sail date: January 01, 2017
Ship: Celebrity Xpedition
Cabin type: Oceanview
Traveled as: Couple
Reviewed: 7 years ago
Review summary
Best Price Guarantee - Celebrity Cruises offers a “Best Price Guarantee” but pay attention to the fine print. In my case, this was nothing but an empty gesture. In December 2016, I booked a May 14 sailing. I made the full payment in January as this was the due date. In March, I noticed that they were advertising a cabin in the same category on the same cruise for $1,000 less. When I called to ask about this “Best Price Guarantee”, I was told that I do not qualify for any refund or concessions because this was after the due date of final payment. While I do understand the cruise line’s reluctance to part with money that they have pocketed, I thought they should have offered me some shipboard credit that I can use for laundry, gift shop purchases or, at least give the crew a generous tip if the services were good. Again, read the fine print!
Ship tip
Be ware of their "Best Price Guarantee” - read the fine print !