One of the BEST SHIPS EVER!!! STELLAR CUSTOMER CARE IN A LONG TIME! Celebrity to everyone!
Embarkation
5 out of 5
Everyone was very helpful, very respectful and very knowledgeable!
Ship experiences
Food and Dining
5 out of 5
I really loved the variety of buffet items from creating your own stir fry, salads, making your own sandwiches, pizza, plenty of desserts, fruit drinks and much, much more! Like other cruise lines, you have dress formal, on Celebrity Cruise Line, you dress semi-formal if you like. Also, the speciality restaurant Grand Cuvee was very elegant and all the servers worked as a team to get the job done! That is what I call "STELLAR CUSTOMER SERVICE!"
Onboard Activities
5 out of 5
Played basketball, heated pool in the spa area and table racquetball was pleasure to meet new people!
Entertainment
5 out of 5
Silent music party was awesome and the comedy show was hilarious!
Children's Programs
More adults on the cruise than children; no accommodations. Most of the families I saw, had their children with them.
Service and Staff
5 out of 5
I can not name all of them because they were ALL OVER THE TOP THE BEST!!!
Ship Quality
5 out of 5
Celebrity Silhouette ship layout was SUPERB! When you walked through the gates on the ship, to my surprise, the had a glass of sparkling wine waiting take with you on the ship. Celebrity staff made sure all areas were clean from the tables, restrooms, food and outside.
Cabin / Stateroom
5 out of 5
Oh! My! Goodness! Our Concierge Class steward was always happy, smiling, made sure our bed was made everyday, turned back before bedtime, bathroom cleaned, fresh towels when needed and he brought our wine upon request. Our STEWARD WAS BEYOND THE BEST! HE KNOWS IT AS WELL!
Ship tip
It is catered to families, but more of a relaxation cruise line.
Very busy, very organized and not chaotic. STELLAR CUSTOMER SERVICE DURING CHECK-IN and luggage handlers had our names readily available with our cabin number if you forgot.
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