Celebrity Silhouette Cruise Review to Europe - Western Europe
Sail Date: May 26, 2016
Ship: Celebrity Silhouette
Cabin Type: Balcony
Cabin Number: 8229
Traveled As: Couple
Reviewed: 1 year ago
The service provided by the stateroom attendants was very good. The room was clean on a timely base. The main dining room service was excellent, provided by our waiter. He did an excellent job, was knowledgeable of the daily menu and provided excellent information. The menu selection was changed almost daily; the quality of food was unsurpassed.
Our only complaint was on a three excursion. The first problem was the Guernsey Military Occupation. The young guide either didn't get the proper information or was not planned very well by the excursion staff. We arrived early an hour before the scheduled museum opening. So we loaded back on the bus and proceeded to the next attraction. That was closed as well, so time had passed with all the driving, the driver decided to return to the first museum.
The second excursion was Blarney Castle & Woolen Mill Shop. Once we arrived at Blarney Castle we walked over to the Castle. There was such a long queue line to climb the steps to the stone; it would have taken two (2) hours. Our guide said we did not have enough time. So we never had a chance to go into the Castle or to kiss the Blarney Stone.
The third excursion we had a problem was Leeds Castle, Canterbury & Kent Scenic Drive. We spent so much time on the scenic drive we only had fifteen (15) minutes to tour Leeds Castle. There were at least six or seven buses leaving from the ship at the same time, plus school kids and other visitors. There just were too many people arriving at the same time in addition to spending too much time getting to the Castle. I will say the Celebrity did refunded 30% of the excursion cost. I thought the refund should have been more. .
The excursions mentioned above were not very well planned and there was not sufficient time given to see all of the attractions. All in the entire cruise on Celebrity Silhouette was very good and we would cruise Celebrity again.