Not the best cruise I've been on

Celebrity Silhouette Cruise Review to Caribbean - Eastern


Contributor Level: Deck Hand
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: March 27, 2016
Ship: Celebrity Silhouette
Cabin Type: Balcony
Cabin Number: 9198
Traveled As: Couple
Reviewed: 1 year ago

Staff was not at all attentive (except our cabin steward and the waiter in the Tuscan Grille).  Felt like we were doing them a favor by being there.  We never complain, but we did to the dining room manager - our waiter was downright rude.  Virtually no service by the pool - if you could find someone it was like pulling teeth to get them to serve you.  Ship was clean, food was average - buffet was the same every day except for the "carved meat of the day."  The Tuscan Grille (Specialty Restaurant) was amazing, and our waiter was fabulous.  The experience was a huge let down, especially because it was more expensive than any other cruise we'd been on.  Sad

 

We won't be back to Celebrity.  We're going Royal Caribbean next time!

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5
One show was pitiful "Pearl." The other people in our row said it was the worst show they'd ever seen too! The rest of the entertainment was good.

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Great Cabin Steward, but he never introduced himself or called us by name. Our Princess Cruise steward called us by name every time he saw us (which was very frequently), we knew his name, we knew all about his family - he felt like part of our family.

Ship Tip

Don't go on Silhouette. We were very disappointed in the service. Mostly ignored. Lots of complaints on this cruise from other cruisers as well.

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