LACK LUSTER SERVICE WITH A POOR ITINERARY

Celebrity Reflection Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

3 out of 5
Verified Review
Celebrity Reflection

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: February 04, 2017

Ship: Celebrity Reflection

Cabin type: Balcony

Cabin number: 9306

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Ship could have been featured in the film "Cocoon". Lots of older middle income people with very little diversity. Service was obviously as if the staff "HAD" to be there , lack of personal attention other than room attendant.  Little personal interaction and food was average at best. Ship was clean but no trash cans anywhere in common areas. Staff did the bare minimum on expectations. Yes, they did the job but nothing over that. Very disappointing since we paid for Concierge class. Even the canapes had stale chips. Entertainment was great and quality to the crowd.Few choices on dining menu. I did manage to find 5-6 strands of onion in my onion soup. the rest was just brown beef broth. I really expected more.. The port stop at San Juan got us there at 4:30PM leaving at 9:30PM. WHAT can you do besides go for a small walk in the old city and then leave??? Really not a good port stop.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

3 out of 5

San Juan, Puerto Rico

1 out of 5

Philipsburg, St. Maarten

3 out of 5

Basseterre, St. Kitts

1 out of 5
Was this review helpful? 8

2 Comments

johnsherrington    7 years ago

Then how did it get voted, " The best cruise liner in the world" last year??? Could it just be....You!

madmick    7 years ago

there were 10 of us a couple of years ago and our 28 year old son was able to join us. only a few people in his age group. we also thought is was more senior than I and I was 60 at the time.

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