LACK LUSTER SERVICE WITH A POOR ITINERARY
Celebrity Reflection Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Miami Roundtrip)
Sail date: February 04, 2017
Ship: Celebrity Reflection
Cabin type: Balcony
Cabin number: 9306
Traveled as: Couple
Reviewed: 7 years ago
Review summary
Ship could have been featured in the film "Cocoon". Lots of older middle income people with very little diversity. Service was obviously as if the staff "HAD" to be there , lack of personal attention other than room attendant. Little personal interaction and food was average at best. Ship was clean but no trash cans anywhere in common areas. Staff did the bare minimum on expectations. Yes, they did the job but nothing over that. Very disappointing since we paid for Concierge class. Even the canapes had stale chips. Entertainment was great and quality to the crowd.Few choices on dining menu. I did manage to find 5-6 strands of onion in my onion soup. the rest was just brown beef broth. I really expected more.. The port stop at San Juan got us there at 4:30PM leaving at 9:30PM. WHAT can you do besides go for a small walk in the old city and then leave??? Really not a good port stop.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
2 Comments
johnsherrington 7 years ago
madmick 7 years ago