Refuses to cater to younger crowd

Celebrity Equinox Cruise Review to Europe - Eastern Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

1 out of 5
Celebrity Equinox

7 Night Greece & Turkey (Athens To Istanbul)

Sail date: June 13, 2015

Ship: Celebrity Equinox

Cabin type: Balcony

Cabin number: 7183

Traveled as: Large Group

Reviewed: 9 years ago

Review summary

I am currently onboard the Celebrity Equinox in route to Istanbul and I am blown away at the pathetic treatment I have received from the staff onboard. We are traveling with a group between the ages of 25 to 35 and have been treated like criminals. I gladly purchased the beverage package, but every single time I have ordered a drink the staff makes me feel like I am a burden to them. You cannot order an alcoholic beverage and a water at the same time, you must get one drink at one bar, then go to another bar to get your water. Maybe its time for Celebrity to realize that their next generation of customers are currently UNDER 40 and we will never return.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

This cruise is not welcoming to those under 40 years of age. You will be discriminated against.

Was this review helpful? 9

4 Comments

erichelenwhite    9 years ago

Treat the staff with respect and they will treat you the same!

bigtaiho    9 years ago

next time use Carnival

davidrh1    9 years ago

My wife and I, both in our 20's were a group of 11 in April on the equinox and had no problems, it's a shame to hear your experience wasn't so positive. The drinks were flowing 😀

glomarrone    9 years ago

Thanks For posting your first review here.  I am surprised  that you had problems on a Celebrity  cruise. I have never purchased a beverage package, however. Sorry that's this cruise did not meet your group's expectations.  Hope that your next cruise goes smoother.

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