Equinox The Good and the Bad

Cruises: 7+ cruises

Reviews: 6

Helpful Votes: 136

Review summary

Embarkation - Excellent; Room - three adults sharing room - very ample and balcony had three chairs and a table: great;bathroom - more then expected. Room attendant Francisco could not be better!!! On day three we did have a flood and had to be moved but they moved us to a like room (well we moved outselves) and on we went....thought they might give us some kind of dinner ticket or something for the inconvenience or maybe an upgrade but no they did not....thought being such a first class line they would send a note saying they were sorry....but NOPE. Ship itself was so nice not flashy at all the kind of décor I expected from what I had heard. Very clean! Entertainment - Not like any ship I have every been on...this was my first time on Celebrity - Comedians on the theatre stage not lounge areas;could not hear music a lot of the time seemed to be played too low for the grand foyer area. There was one group that came on for 15 minutes.....they called them the 15 minute wonders;the comedians wanted to know how did they get that gig;music by the pool ... wow this was really a disappointment UNTIL Southside came on board and then they were great but sure could of listened to them a lot more! Food: WONDERFUL.....ate in the Oceanview Café and the regular dining room and the only damper on this was that our head waiter could not speak or seemed to understand English or our wants/needs. Our asst waiter, Dirk, was great and he did his best but the boss is the boss couldn't very well ask him something instead of the head waiter. No visit from the maître D very unusual. Bar service at table was great! Bar Service: we bought the classic pkg which was great....no paper signing....no prblems for the whole EXCEPT when the two for ones for the "regular" customers came up everyday from 4-5 and 7-8....WOW three bartenders could not handle it....we would go to another bar and then come back with a drink because of course it being the most popular place on the ship you wanted to experience it. No matter when we went to the Martini Bar and the Passport Bar we were very disappointed in the service!!!!!! They were bad and you had to WORK for the drinks and I feel as though paying $506. a person (three of us) we should of been waited on. CONCIERGE LEVEL......no reason to pay for this...NONE AT ALL DO NOT WASTE YOUR MONEY......could not see one reason. Disembarkation.....Concierge level go to the SPECIAL lounge area for coffee etc and when we get there no one is there and since we are express walkoff we expected some consideration....another passenger came to the lounge and told us not to wait there if we expected to get express walkoff....so we moved. On our way I asked an officer of the ship if Concierge level waiting in the Concierge lounge got priority disembarkation and he said he could not help me go to Guest Relations....well everyone knows what that would of been like.....so do not bother with CONCIERGE level. Would I ever go on Celebrity again: NO; Princess and Royal Caribbean are our first choices.

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Entertainment

Service and Staff

Ship Quality

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