Cruise was damaged by inappropriate action of captain.

Item: Celebrity Edge
Rating: 2.9
Author: Bikerider927

Celebrity Edge Cruise Review to Hawaii

Bikerider927

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 16

Overall rating:

2.9 out of 5

Verified Review

Hawaii

Sail date: May 01, 2024

Ship: Celebrity Edge

Cabin type: Balcony

Cabin number: 12214

Traveled as: Couple

Reviewed: 6 months ago

Review summary

We were unable to travel our itinerary because Hawaii banned the ship from Nepali coast due to captain's disregard to navigational rules. Possible coral damage due to this close pass by. No compensation or apology given. The cruise line is under investigation for this. Captain should be held accountable.

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5

Main dining rooms slow service, limited menu and bland food.

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Children's Programs

3 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Honolulu, Oahu

3 out of 5

CRUISE NORTH PACIFIC

1 out of 5

Ship was banned from sailing Nepali coast due to captain sailing too close on the way to Honolulu. Navigation rules required 3000 feet from coast. This captain sailed within 1000 feet causing likely coral damage.

Thumbs Up 0

Hilo, Hawaii

3 out of 5

Kailua-Kona, Hawaii

3 out of 5

Disembarkation

3 out of 5

7 Comments

Gwbigdog 6 months ago

Oops 😬 sorry thanks

Thumbs Up 0

Flag

RedDawn55 6 months ago

It was on YouTube and if you Google it, information will come up also. It is factual , because even the crew was talking about it on the ship. Captain Matt even made a comment at the theater that he did something that could get him in trouble!

Thumbs Up 0

Flag

javawoody 6 months ago

Where did you get your information that the captain sailed too close to the coast.

Thumbs Up 0

Flag

RedDawn55 6 months ago

I was on the same cruise. It was disappointing that we didn't get to the Nepali Coast and I do believe some compensation should be made, but I did not let it ruin my whole cruise. The food (I ate at Eden for dinner, La petite chef, the buffet , Mast grill, and all the main dining rooms ) was delicious, All areas of service and entertainment, was fabulous, especially Bob the magician and Will Martin the singer Absolutely top notch cruise overall and I've been on over 20 cruises on six different lines. Too bad you let the captain's actions spoil the expensive cruise you paid for.

Thumbs Up 2

Flag

AuntPinkie 6 months ago

Appreciate your detailed feedback. Sorry.

Thumbs Up 0

Flag

Bikerider927 6 months ago

Cruise was unsatisfactory due to the Captain sailing too close in protected area.

Thumbs Up 2

Flag

HeavySeas 6 months ago

Thanks for sharing

Thumbs Up 1

Flag

Other reviews of this sailing

Disappointed in the last minute itinerary change: missing the Na Pali coastline

Lots of Itinerary Changes, but its still Hawaii and Celebrity

Overcharging Customers on Celebrity Cruises and How to Avoid Overpaying