Celebrity SUCKS!!

Celebrity Eclipse Cruise Review to Bermuda

Cruises: 7+ cruises
Review: 1
Helpful Votes: 4

Overall rating:

2.2 out of 5
Verified Review
Celebrity Eclipse

7 Night Bermuda (Cape Liberty Roundtrip)

Sail date: July 21, 2024

Ship: Celebrity Eclipse

Cabin number: 6200

Traveled as: Singles/Friends

Reviewed: 3 months ago

Review summary

The staff on the Eclipse is HORRIBLE. With the exception of Efrain and my waiter Okee at Tucson Grill. I never felt as if they wanted to help. They argued points that they were absolutely wrong about. Very POOR SERVICE.

Embarkation

4 out of 5
Really fast

Ship experiences

Food and Dining

1 out of 5
Buffet was HORRIBLE!! Food selection was BORING. Staff was NOT friendly at all. Tucson Grill was great.

Onboard Activities

1 out of 5
BOOOOO!!! HORRIBLE!!

Entertainment

1 out of 5
The club was not exciting at all...the DJ was EXTREMELY predictable and the playlist was childlike.

Children's Programs

I'm an adult

Service and Staff

1 out of 5
Service desk staff was not professional...always argumentative and UNWILLING to help. Room steward EFRAIN was AMAZING.

Ship Quality

3 out of 5
Ship was EXTREMELY AVERAGE. If this is RCI's upgrade to any Royal sailing: THAT HAVE FAILED MISERABLY!!

Cabin / Stateroom

4 out of 5
Efrain was GREAT. Room was standard with no comfort issues.

Ship tip

Try the FREE deserts cakes pastries at El Bacio

Ports of call

Cape Liberty (Bayonne), New Jersey

2 out of 5

Cruise Statue Of Liberty

3 out of 5

Royal Naval Dockyard, West End, Bermuda

2 out of 5
Bermuda is almost below average...it's not the Caribbean AND it's almost impossible to enjoy the actual island after 1030PM. CELEBRITY SHOULD PROVIDE A LATER SHUTTLE.

Disembarkation

4 out of 5
Was this review helpful? 4

11 Comments

Paul82     3 months ago

As somebody has already enquired, are you sure you’re not a child? This certainly seems to have been written by a child. You mention that Bermuda is not in the Caribbean, correct, so top school marks for geography, but did you only learn this after you had booked the cruise? Our experience on the Eclipse was very different to the one that you have described.

ValaisCH     3 months ago

You state that you are an adult in your review. Are you sure that's true? The way you write tells me otherwise. We have sailed on the Eclipse twice and it was great both times. Nothing like you describe.

Gwbigdog     3 months ago

Thanks for sharing

PNWDenny     3 months ago

Sounds like you chose to have a bad experience and you did. No one to blame but yourself.

TheBigSalad     3 months ago

Too bad you didn’t enjoy your cruise.

VAcruisenut     3 months ago

RedDawn55     3 months ago

"BOO... HORRIBLE"?? How old are you 12? until you can write a decent review maybe keep it to yourself.

cruising2004     3 months ago

Sorry you were disappointed with your cruise.

Dumfy75     3 months ago

No need for the CAPS I think we get it. Not the type of review you usually see for Celebrity.

javawoody     3 months ago

HeavySeas     3 months ago

Thanks for sharing your cruise experience