Didn’t meet my expectations

Celebrity Eclipse Cruise Review

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 94

Overall rating:

4 out of 5
Celebrity Eclipse

7 Night Bermuda (Cape Liberty Roundtrip)

Sail date: June 09, 2024

Ship: Celebrity Eclipse

Traveled as: Couple

Reviewed: 4 months ago

Review summary

Great staff. Don’t expect an upscale cruise. Probably the last time (3 total cruises on Celebrity) for us on Celebrity.

Embarkation

5 out of 5
Very prompt and efficient. Was on and in our cabin within thirty minutes.

Ship experiences

Food and Dining

3 out of 5
Maybe it’s because we have cruised enough that the awe and excitement has worn off. Or, maybe it’s due to post pandemic cut backs. Nonetheless, the food (main course in main dining) was average at best. Like something you might get at a “meat and three” in a local restaurant. Even the presentation was lame-just plain. The appetizers and soups were excellent however. The Oceanview restaurant was as good or better than the main dining and I’m not a big buffet fan. So, in all fairness, the food needs much improvement for a so called “premium” cruise line as Celebrity claims to be. Service was okay. Dear ole wait staff really hustled. Could it have been a bit quicker and more efficient-yea but because of their efforts and attitude they get a 5 star for service. Oh, one other food comment. Was going to try a specialty restaurant but charge for two people was like $119.00 - no thank you. Just a thought, but maybe Celebrity has reduced the quality in main dining in an effort to push passengers to the super expensive speciality venues. After all, that is where the money is.

Onboard Activities

3 out of 5
Not much to say here as we did not participate in any. Although, we were just on the Celebrity Solstice less than 60 days ago and the activities on it seem much more spirited with many participants. Not so on Eclipse.

Entertainment

5 out of 5
Giving it a 5 Star because the entertainment brought in was just that-excellent. Did not attend the nights the Celebrity Singers and Dancers performed, so unfair to rate them but from past experiences not impressed.

Service and Staff

5 out of 5

Ship Quality

3 out of 5
Most common areas - halls, shops, restrooms, etc., were decent. Oceanview was pretty dirty most days. Hate to sound critical because the crew works hard to clean but still it was pretty dirty. The ship is old and tired. As an example, I had a couple of reasons to go to Guests Relations (not negative reasons) and the windows behind the desk were filthy-green from mildew buildup, rust decaying the metal and just plain gross. Didn’t notice a lot of effort in cleaning the external areas of the ship. Again, the ship is ready for the dry dock or bone yard. Not a “premium” quality ship. As I mentioned earlier-we were just on the Solstice (same class ship and about the same age) and it seemed much better, so like to think I’m comparing an apple to an apple.

Cabin / Stateroom

4 out of 5
Clean, and enough room, plenty of storage for 7 day. A bit out dated.

Ship tip

Don’t expect it to be worth the price difference in say an MSC ship. It’s average at best.

Ports of call

Royal Naval Dockyard, West End, Bermuda

3 out of 5
Sort of limited on activities and a bit out of the way. Too much time getting to main attractions. We either took ferry (30 minute boat ride) or bus which was about the same time. Otherwise okay.

Cruise Statue Of Liberty

5 out of 5

Disembarkation

5 out of 5
Prompt and efficient and well organized.
Was this review helpful? 3

10 Comments

Cruisers4Lyfe     3 months ago

Thanks for sharing

Ladyjunecliff     4 months ago

Sorry the cruise did not meet your expectations.

Gwbigdog     4 months ago

Thanks for sharing

Dutch3901     4 months ago

Thanks for the review...

Kplumm1027     4 months ago

Sounds like you prefer a more glitzy wow factor ship. Back to Carnival for you! Happy(complained free) cruising!😎🚢

TheBigSalad     4 months ago

Thanks for sharing your experience.

HeavySeas     4 months ago

Thanks for sharing your cruise experience

karlgrgurich     4 months ago

Hope you find what you want

cruising2004     4 months ago

Thank you for your review.

javawoody     4 months ago

Appreciate the review

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