Overall we were very pleased. Yes, there is room for improvement.
We would most definitely cruise on the Eclipse again.
Embarkation
4 out of 5
For us it was fine, we arrived later. We heard many say they had to wait quite a while, they weren’t pleased.
Ship experiences
Food and Dining
3 out of 5
We only ate in the main dining room and buffet. The dining room was no better than the buffet.
The food was average. Desserts were not very good at all.
They were tight with the ice cream. The soft serve was better than the hand dipped. The hand dipped tasted like ice milk instead of ice cream.
Onboard Activities
3 out of 5
Entertainment
5 out of 5
The ship singer/dancers were probably the best we have ever seen on any ship. Their quest entertainment weren’t much!
Children's Programs
No children
Service and Staff
5 out of 5
Our room steward, Suzett, was awesome. Met all our needs! Always there when we needed him but never in our face!!
Our waiter, Moreno, was great. He was genuinely trying to please us. His recommendations were always right on!
We had a bar server in the dining room that we thought was the best!! ZSANETI, she was the hardest working gal I ever saw. We wanted to bring her home with us. Always had a beautiful smile!! Of all the staff we had, she was the absolute best and that’s saying a lot because all of our staff was exceptional!!
Ship Quality
5 out of 5
Ship was fine, decor was average. There was nothing I thought I had to have a photo of.
The common areas were clean, the entire ship was clean. The bathrooms were very well kept!! No room for improvement there!
Cabin / Stateroom
4 out of 5
Beds were comfortable, pillows were a little flat.
Cabin needs more drawer space. I like a place for everything and everything in its place. That was difficult!
Our cabin was clean.
They didn’t have it marked very well as too where we were supposed to go. We carried our luggage off and we were having to go up and down steps!!! I owe we’re not where we were supposed to be!! Finally someone came and blocked off the steps. We didn’t know if she thought we were trying to cheat in line or what but we were just trying to figure out WHERE!
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