Terrible shore excursion
Celebrity Eclipse Cruise Review to Caribbean - Southern
10 Night Exotic Southern Caribbean (Miami Roundtrip)
Sail date: December 11, 2016
Ship: Celebrity Eclipse
Cabin type: Inside
Cabin number: 1160
Traveled as: Family (young children)
Reviewed: 7 years ago
Review summary
The swim with sea turtle, beach and sail was horrible and extremely dangerous. It was suppose to be 4.5 hours. It was two hours long. A half hour swimming with A turtle. Dropped off to snorkel with sea turtles more or less at a marina in amongst many boats and jet skis flying all around you. Only was given a half hour to snorkel. My husband was struggling in the water no one came to his aid. Another larger man couldn't stay above water and a crew member was standing on the boat and yelling "relax big man" never got in to help him. Description said for beginners but beginners stayed on board because no one helped them. One crew member was smoking pot on board. Captain was steering the boat with his feet and was texting the entire time. He drove us 50 feet from where we snorkeled to swim to and from the beach for 30 minutes. He said if you aren't back in 30 minutes I will leave you. TRAVELER BEWARE!
Ship experiences
Food and Dining
Entertainment
Children's Programs
Service and Staff
Cabin / Stateroom
4 Comments
ctav 7 years ago
Forest Gump theory
glomarrone 7 years ago
I agree, giving a one star because of a excursion gone bad is not fair to the ship or the cruise line. How unfortunately that you had such a bad time on the excursion. I would definitely tell the cruise line. They would appreciate knowing about it.
JusMe 7 years ago
You gave all of the cruise a "terrible" because of one excursion ? That is just not fair to all the workers on the ship that worked so hard to serve you, keep your cabin clean and try and make sure you had a good time.
I would contact Celebrity if the excursion was booked through them and tell them of the issues with the Captain and the pot smoke. Celebrity is a premium cruise line and put an end to that quickly. you would be doing a service to all fellow cruisers in the future.
CrusinTim 7 years ago
My question is was this excursion booked with the cruise line or independently? If it was booked with the cruise line, I would most definitely contact Celebrity and explain the situation to them. In many cases, especially when safety becomes a factor, the line would reimburse the cost of the excursion. Those excursions are contracted with the cruise line and they will not allow the contractor to continue to offer their excursions through the cruise line. In other words, they would be fired. If you purchased the excursion independently....oh well! That's the chance you take.