Celebrity Constellation Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
1 cruise (first)

Review
1

Helpful Votes
0

2 out of 5

Not what we expected

Sail Date: December 31, 2014

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

First cruise and we were disappointed. Our 25th Wedding anniversary and the gentleman at Guest relations informed us they do not celebrate anniversaries or any special occasions on 5 day cruises.The ship was clean but we felt under staffed.  We were assigned a table in the main dinning room, seated by ourselves, small table next to kitchen where food was continually carried back and forth next to our table. Our waiter never informed us that we had another menu to choose from until the third evening, and that was after we asked about food being delivered to other tables. Our room was wonderful we had a balcony and our room attendant was very accommodating and on top of any need we had pertaining to our room.  We booked an excursion, dolphin swim, it was good but the 7 mile beach was very disappointing. I don't think they could have crammed any more people on the beach. We told several cruise attendants this was our first cruise but no one ever asked us if we needed direction in any way what so ever. As we spoke with other guests, who have sailed with this cruise line before and on this ship, they also were disappointed in the customer service of this particular cruise.    Maybe we just are not cruise people, I must say every one I have ever talked to about going on a cruise say they really enjoyed it.  That was not our experience at all.  

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Onboard Activities
Destinations and Excursions
The 7 mile beach was small and crammed with people.


Was this review helpful?

Be the first to comment


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top