Celebrity Constellation Cruise Review to Caribbean - Western


2-3 cruises


Helpful Votes

4 out of 5

Some disappointments

Sail Date: January 07, 2013

Reviewed: 3 years ago

Traveled As: Singles/Friends

Room Type: Balcony

We enjoyed the cruise very much. The food was superb, in particular, the brunch. The entertainment was excellent, in particular, the comedian. However, the mattress & bed linens were disgusting. The mattress was old & hurt my back & the pillows should be tossed. They had a very bad odor & were all stained. There were blood stains & coffee stains on my sheets as well. The bathroom also needs some upgrading. I hardly slept due to these conditions. The room was stuffy & emitted the same odor as the pillows & was truly sickening. On the good side, the rest of the cruise was great. My husband & I heard similar complaints from others in the elevators & by the pool. We have been on Celebrity before back in 2005 to Italy & the beds were not at all like this. We would like to consider another cruise, but not until we are assured that the bedding has been replaced & new linens & pillows are available. I would like to add that the courtesy of wheelchair users be enhanced & implemented for all users of handicap equipment. They should be the first on & the first off, which was not the case with my husband. I do not mean to be critical, however, constructive criticism is & should be welcomed. Again, we had an enjoyable cruise except for the above mentioned & were glad we didn't have to spend a lot of time in our cabin. Thank you & hope that some consideration will be given to the suggestions stated.
Ship Quality
Food and Dining
in particular, the brunch & the San Marco fixed seating.
Cabin / Stateroom
Beds, pillows & linens need to be preplaced with new. Bathroom needs updating.
Service and Staff
Staff was superb
All excellent, in particular the comedian
Children's Programs did not apply
Onboard Activities
more bingo games & less talking from the caller
Destinations and Excursions did not get off ship
Miami, Florida live close to Miami & visit ocassionally.
Cozumel, Mexico did not get off. Been there before
Coxen Hole, Roatan, Bay Islands, Honduras did not get off to visit


The brunch was superb, plentiful & very artistic. Should do more brunches & less fixed seating for dinner.

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