Beautiful New Ship, Terrible Food and Service

Item: Celebrity Ascent
Rating: 2.8
Author: Itrvlfar

Celebrity Ascent Cruise Review

Itrvlfar

Contributor Level: Cruise Director

156 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 22

Helpful Votes: 696

Overall rating:

2.8 out of 5

4 Night Taste Of Luxury Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: November 22, 2023

Ship: Celebrity Ascent

Cabin type: Balcony

Cabin number: 10167

Traveled as: Couple

Reviewed: 4 months ago

Review summary

Overall very disappointed in the ship, food and service. It’s sad to see all the cut backs across the brand as it has always been one of our favorites. The ship is gorgeous but that is pretty much where it ends. We will have to think long and hard about going on Celebrity again.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

The food and service throughout the ship was TERRIBLE!! Some of the worst food I’ve ever seen on a ship and I was embarrassed we invited 30 friends to go with us.

Onboard Activities

3 out of 5

Not a super active ship but enough to do if you like trivia and other mundane activities.

Entertainment

3 out of 5

Service and Staff

2 out of 5

Overall the staff seemed overworked and cutbacks across all service areas were very apparent. Most staff seemed tired and this was a brand new ship. They seemed like they couldn’t care less…not the usual warm and friendly service we’ve had on last sailings/ships.

Ship Quality

5 out of 5

The ship is beautiful but all the cutbacks are VERY apparent. It’s really sad that such a great brand has slipped so much!

Cabin / Stateroom

2 out of 5

Absolutely hated the Infinite Balcony!!! The heat from the sun bears in the window making it hot as hell so you have to close the shade. Might as well be in an inside cabin! If you want to open it the window for fresh air, then you loose all the AC out of the room and it takes for ever to cool off again! The bathroom was spacious and nice and there was ample closet space and storage!

Ship tip

Book speciality dining as early as possible!

Thumbs up

Disembarkation

5 out of 5

8 Comments

Other reviews of this sailing

Stunning new Ship, the Ascent cruise went way above any of my expectations. Thank you to Clover Shearey of Uberworld Travel for planning a great and memorable trip!

New Ship