Spa Sux

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 70

Review summary

The spa is like going to a time-share pitch. After your treatment, they force you to sit through a barrage of up-selling attempts (and it’s already ridiculously over-priced anyway). Any relaxation you had is gone after that. Then, they use very shoddy accounting on your receipt. We prepaid, and they tried VERY hard to charge the standard onboard rate. It’s worthy of note that the company is only contracted by Carnival and actually a not part of them. We had six people in our group and made the mistake of consolidating all our sodas/water into one bag (Carnival lets you carry on a case or so each; “small amount”). They confiscated everything “to keep us safe” and discarded it. Don’t make that mistake! If you’re Diamond/Platinum, you now need to ASK for your benefits. Want your free bottle of water? You have to go to the bar and get it. Want your free ship’s pin & gift (which is now ridiculously cheap; luggage tag)? You have to go Pixels and get it. Want your free chocolate-covered strawberries? You have to call room service and ask for them. Your VIPF party is now on the last evening of your cruise when everyone has to pack and wake up at the crack of dawn the next morning (maybe they think people will drink less). They also stopped serving the free snacks (just drinks now). Want your priority embarkation/debarkation? Keep dreaming because…COVID. It’s not Carnival’s fault, but the whole mask thing is just stupid. You have to be vaccinated. You have to test negative within 48 hours of embarkation (which you must document). Some places you can be without a mask around fellow cruisers. Yet, other places you MUST wear a mask around the same people.

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