Guest services and thieves

Carnival Vista Cruise Review to Caribbean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall rating:

2 out of 5
Verified Review
Carnival Vista

Western Caribbean

Sail date: November 27, 2016

Ship: Carnival Vista

Cabin type: Balcony

Cabin number: 7426

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Carnival stole my 4 bottles of Jamaican Rum. You ask me to surrender it to you till the last night and then "lost". I was so upset by the treatment of myself from guest services and stewards like it was no big deal. I cried all day Saturday at the airport.  I feel as though I can not trust carnival with my belongings again. 

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Children's Programs

2 out of 5

Service and Staff

1 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

3 out of 5
Was this review helpful? 9

11 Comments

klcollins    7 years ago

you cried from lost alcohol. God forbid something bad actually happen to you!

Michaeldot    7 years ago

So that's were the rum went

brogers5133    7 years ago

You shouldn't need a camera to watch your underwear. Put your valuables in the safe and no one can get to it

tdukes77    7 years ago

well on my last cruise they delivered 2 bottles of rum to my room that ww didnt but they made the mistake and wrote the wrong cabin # mt husband and i thought it was a gift from carnival because we were celebrating our anniversary we never opened it. oue name was on the bottles too. next thing i here from my son who stayed in another cabin was that carnival was looking for me because they delivered to wrong room. we returned the bottles i know whomever owned them were glad to get them back.

olldbob    7 years ago

hidden camera lol dodgy cruise line then

Aft4life    7 years ago

it sucks to have anything stolen. We are bringing a hidden camera on board. We will have it in our state Room. I'm not expecting anything to get stolen. But nobody ever does. If something does get stolen least well know who it was and well have proof.

GIL155    7 years ago

I would write Carnival, I would not cry.

olldbob    7 years ago

maybe try a cruise line that allows you to take liqour on board

ashiyanelson75    7 years ago

Did you go to the designated area to pick it up...or guest services?☺

banaford    7 years ago

I would be upset as well. Cried all day? And 2 stars because you didn't get your rum? Wow!

batch123    7 years ago

You cried all day from this??? I understand being upset you didn't receive what you paid for, but crying all day.... It's safe to say you probably have some other issues going on up there.

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