awful

Carnival Victory Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall rating:

2 out of 5
Verified Review
Carnival Victory

5 Night Western Caribbean (Miami Roundtrip)

Sail date: April 13, 2015

Ship: Carnival Victory

Cabin type: Balcony

Traveled as: Family (older children)

Reviewed: 9 years ago

Review summary

First 8 hours before sailing our trip was changed from Montego Bay to Ocho Rios...not where I wanted to go...Next the ship was dirty...unlike the two previous cruses I went on which I really liked.  Then the spa kept charging me for treatments I did not register for...my excursion trips for Montego Bay were not refundable until 2 weeks after I returned from Ocho Rio.  So, I had to put another $500 out for excursions in Ocho Rio....My prepaid spa treatments were charged again to my account with the higher rate than my pre- sail discount. I was told this was because the person needed their tip....When I was told that the higher rate would be refunded to me,,,,they refunded the discount rate and charged me the higher rate.   All in all it was a terrible trip...and I was very surprised as I like my previous trips.....I will probably go on some other cruise ship line for my next trips....as Carnival really was awful this time.

Ship experiences

Food and Dining

3 out of 5
average...I gt sick from the food.

Onboard Activities

3 out of 5
average

Entertainment

3 out of 5
comedy club and karioki was good

Service and Staff

3 out of 5
nothing special

Ship Quality

1 out of 5
dirty

Cabin / Stateroom

3 out of 5
much smaller for balcony than on previous ships.

Ship tip

Previously I would have told anyone I knew to book with Carnival....now I won't

Ports of call

Miami, Florida

3 out of 5

Montego Bay, Jamaica

1 out of 5
never got there, went to Ocho Rio instead....sales people were very rude and persistant

George Town, Grand Cayman

3 out of 5
loved the horseback in the surf excursion.....port was very small...I was surprised that Jamaica was so poverty stricken
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