A dissapointment

Item: Carnival Victory
Rating: 2
Author: DeborahJ7051000

Carnival Victory Cruise Review to Canada, New England, New York

DeborahJ7051000

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Vote: 1

Overall rating:

2 out of 5

Verified Review

4 Night Canada/New England (New York Roundtrip)

Sail date: June 19, 2008

Ship: Carnival Victory

Cabin type: Inside

Traveled as: Family (older children)

Reviewed: 16 years ago

Review summary

Our crusie was not what i expected from the very beginning. the customer service at Bj's never got back to me... they also did not resve our table. We got on the ship to find that we had 2 seperate tables with 2 seperate waiters.. we were close together but the waiter was very unfriendly and as a robot.. one table was done before the other even got our food. the room steward wetn thru the motions once a day.. never got personal and left us a towel animal twice on a 4 nighter. WEe had to beg for clean towels... long lines for food and way too crowded. the pools were very cold and could not swim.

Ship experiences

Food and Dining

3 out of 5

The food was very good but our service was terrible in the dining room

Entertainment

3 out of 5

The shows were good. the bingo was terrible. the ship had to take in at least 4000. at every bingo and only gave away 600. to 700. of it.

Children's Programs

3 out of 5

The childrens program was good but not for the older kids... not much for them to do.

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

The room was large enough and the bed was very comfoprtable. the room steward was terrible

Ports of call

Saint John, New Brunswick

3 out of 5

Pros: The food was very good

Cons: Customer service from BJ's and also the room steward and waiter service was terrible

Recommends Carnival Victory? No.

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Great for the kids