Poor Service

Carnival Sunshine Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 38

Overall rating:

4.5 out of 5
Verified Review
Carnival Sunshine

7 Night Canada/New England (New York Roundtrip)

Sail date: October 07, 2017

Ship: Carnival Sunshine

Cabin type: Inside

Cabin number: 10130

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

Very disappointed about the service from the tour excursion inside the ship the person in charge was so rude with me to be late and he kicked out my father and daughter from the bus on the land and sea tour because we arrived 2 minutes late for the reason the my husband have a bad knee and can't walk fast but my parents came from Puerto Rico after hurricane maria and have to go to this experience wasn't good and when finally we all went in the tour every body was laughing at us we we a group of 6 celebrating my parents birthday

Embarkation

5 out of 5
From New York was very fast compared from Miami

Ship experiences

Food and Dining

4 out of 5
Carnival food is good

Onboard Activities

5 out of 5
Not so good like other carnival

Entertainment

1 out of 5
Not so good Carnival leaving from Miami are more fun

Service and Staff

5 out of 5
Decent

Ship Quality

5 out of 5
Very clean

Cabin / Stateroom

5 out of 5
Clean and comfortable in the spa floor

Ship tip

Excursion service very poor on Maine we took a tour call Land and sea and carnival change the itinerary 3 days before sailing so we arrived 2 minutes late and the driver didn't want us to take the tour he was very rude and very descriminating with me and my family because we're latin and spoke spanish the turist from the bus was laughing on us very sad situation

Ports of call

New York, New York

5 out of 5
Love New York

Boston, Massachusetts

5 out of 5
Love Boston

Portland, Maine

3 out of 5
Maine is beautiful but tour guide don't like latinos

Halifax, Nova Scotia

5 out of 5
Beautiful and a lot of history

Saint John, New Brunswick

5 out of 5
Bay of Fundy was beautiful

Disembarkation

5 out of 5
A little bit to rush
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