Poor Service
Carnival Sunshine Cruise Review to Canada, New England, New York
7 Night Canada/New England (New York Roundtrip)
Sail date: October 07, 2017
Ship: Carnival Sunshine
Cabin type: Inside
Cabin number: 10130
Traveled as: Family (older children)
Reviewed: 6 years ago
Review summary
Very disappointed about the service from the tour excursion inside the ship the person in charge was so rude with me to be late and he kicked out my father and daughter from the bus on the land and sea tour because we arrived 2 minutes late for the reason the my husband have a bad knee and can't walk fast but my parents came from Puerto Rico after hurricane maria and have to go to this experience wasn't good and when finally we all went in the tour every body was laughing at us we we a group of 6 celebrating my parents birthdayEmbarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Excursion service very poor on Maine we took a tour call Land and sea and carnival change the itinerary 3 days before sailing so we arrived 2 minutes late and the driver didn't want us to take the tour he was very rude and very descriminating with me and my family because we're latin and spoke spanish the turist from the bus was laughing on us very sad situation