Not up to suite standard

Item: Carnival Sunshine
Rating: 3.1
Author: achen6623

Carnival Sunshine Cruise Review to Canada, New England, New York

achen6623

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 100

Overall rating:

3.1 out of 5

Verified Review

7 Night Canada/New England (New York Roundtrip)

Sail date: October 07, 2017

Ship: Carnival Sunshine

Cabin type: Suite

Cabin number: 9115

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

We have always cruised in suite staterooms. This is the first time with Carnival because the Captain suite of the Sunshine ship attracted us. The Captain suite is OK although it is still not the same class as the NCL's Heaven suites. I don't think we are going to cruise with Carnival again because of our horrible experience with the embark and disembark.

Embarkation

1 out of 5

All suites were squeezed into two small rooms. Although the PA kept saying "priority quests will starting boarding at 11:30 AM", boarding did not start until 11:50 AM. There was absolutely no room to stand in the waiting room.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

Did not participate.

Children's Programs

No children with me.

Service and Staff

4 out of 5

Our room steward was great. However, I couldn't say the same about the waitress serving us in the main dining room.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Boston, Massachusetts

2 out of 5

Raining in Boston. The old trolley only had one stop at the market place.

Thumbs Up 0

Portland, Maine

4 out of 5

Halifax, Nova Scotia

1 out of 5

Do not take the "Halifax City Tour". The Titanic cemetery visit was boring.

Thumbs Up 1

Saint John, New Brunswick

4 out of 5

The "Saint John Highlights" was money and time well spent.

Thumbs Up 0

Disembarkation

1 out of 5

The rating should be "No star". The worst disembarkation we had ever. We made the mistake of asking Carnival to move our luggage we thought there was more than enough time. The New York port personnel handle all the unloading of the luggages. No body can retrieve their bags until all luggages unloaded from the ship. If that was the only problem, I can't complain. They misplace one of our bags to a different group. You can imagine trying to find your bag among hundreds of similar looking ones. I eventfully found our misplaced bag after 50 minutes of searching. The end result was missing our 11:30 AM jetBlue flight from JFK to LAX. We had to wait in the airport for 8 hours to board the next available flight.

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