Henry's group in the dining room rocks very professional and fun, don't lose anything you won't get it back

Carnival Sunshine Cruise Review to Canada, New England, New York


Contributor Level: Second Mate
Experience: 7+ cruises
Reviews: 4
Helpful Votes: 9

Overall Rating:

5.0 out of 5
7 Night Canada/New England (New York Roundtrip)
Sail Date: September 10, 2016
Ship: Carnival Sunshine
Cabin Type: Oceanview
Cabin Number: 2153
Traveled As: Large Group
Reviewed: 1 year ago

While this is my second cruise on the Sunshine in under thirty days, I encountered the same issue again with not getting lost or stolen items returned. 

 

Both a pair of eye glasses and my cell went missing and Carnival claims they couldn't be located. The Sunshine set sail again on the 17th of September and on the 18th my phone was used off the cost 0of New England so someone on the ship has my phone. 

 

I can only assume it is a crew memeber since I doubt another passenger repeated the trip. 

 

I am returning to the Sunshine on October 1 for my third and final Carnival cruise EVER. It is a little costly when on two cruises very expensive items go missing and can't be located when the ship was informed exactly where to locate them. 

 

Sadly, there are photos of my dead Mother and Dad on that phone which can't be replaced. I really hope that whoever has my phone and the two pairs of eyeglasses that were returned to Guest Services yet they claim they never received, even when the lady who found them verified they were returned to a specific Guest Service guy my glasses and very expensive frames disappeared. 

 

It is terrible that you have to worry about cruise crews making off with an expensive phone and expensive eyeglasses. 

 

This will definitely be my last Carnival cruise on October 1 and I will make sure I tell everyone I know not to cruise with a company of thieves. 

 

I left the ship at 8:10 am and realized I didn't have my phone that was on the bed at 8:15 so where did it go in under 5 minutes? That question answers itself. I do have to say that the Lady on the docks Judy D was very prompt in trying to locate the phone and was somewhat taken aback it was reported that the phone was not on the bed as I said. Thank you Judy D for your help.

 

If I didn't have a third cruise in 2 months planned with my sisters on the Sunshine I would never cruise with Carnival again. Too many losses to be a coincidence. 

Food and Dining

1 out of 5
Steak house served me raw meat literally, Italian restaurant took 45 minutes to give me a caesar salad then served me a burnt short rib an hour later. Stick to the dining room the food is good and the service always great. Stay away from the pay restaurants and I didn't have to pay

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5
had a leaky window, but maintenance cleaned it up very quickly and guest service assistant manager sent us a thank you for the inconvenience. Very nicely handled

Cabin / Stateroom

5 out of 5
Can't believe after leaving my cabin my phone disappeared in 5 minutes or less. It was right on the bed where I last used it and now according to AT&T, someone is trying to use it off the coast of New England which means crew to me. This is appalling. I left ship at 8:AM on the 17th and the phone was used on the 18th until I had it blacklisted.

Ship Tip

Watch where you leave your personal belongings like phones etc. They pick up napkins etc with no care as to whether they are picking up personal property too. Havana Bar is the worst. Twice my roommate had to chase her cell that was removed off the table in a napkin. Theft not coincidence I THINK

5 out of 5
5 out of 5
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