Henry's group in the dining room rocks very professional and fun, don't lose anything you won't get it back
While this is my second cruise on the Sunshine in under thirty days, I encountered the same issue again with not getting lost or stolen items returned.
Both a pair of eye glasses and my cell went missing and Carnival claims they couldn't be located. The Sunshine set sail again on the 17th of September and on the 18th my phone was used off the cost 0of New England so someone on the ship has my phone.
I can only assume it is a crew memeber since I doubt another passenger repeated the trip.
I am returning to the Sunshine on October 1 for my third and final Carnival cruise EVER. It is a little costly when on two cruises very expensive items go missing and can't be located when the ship was informed exactly where to locate them.
Sadly, there are photos of my dead Mother and Dad on that phone which can't be replaced. I really hope that whoever has my phone and the two pairs of eyeglasses that were returned to Guest Services yet they claim they never received, even when the lady who found them verified they were returned to a specific Guest Service guy my glasses and very expensive frames disappeared.
It is terrible that you have to worry about cruise crews making off with an expensive phone and expensive eyeglasses.
This will definitely be my last Carnival cruise on October 1 and I will make sure I tell everyone I know not to cruise with a company of thieves.
I left the ship at 8:10 am and realized I didn't have my phone that was on the bed at 8:15 so where did it go in under 5 minutes? That question answers itself. I do have to say that the Lady on the docks Judy D was very prompt in trying to locate the phone and was somewhat taken aback it was reported that the phone was not on the bed as I said. Thank you Judy D for your help.
If I didn't have a third cruise in 2 months planned with my sisters on the Sunshine I would never cruise with Carnival again. Too many losses to be a coincidence.
Food and Dining
Service and Staff
Cabin / Stateroom
Watch where you leave your personal belongings like phones etc. They pick up napkins etc with no care as to whether they are picking up personal property too. Havana Bar is the worst. Twice my roommate had to chase her cell that was removed off the table in a napkin. Theft not coincidence I THINK