Be careful when you pay with multiple cards!

Carnival Splendor Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 13

Overall rating:

3 out of 5
Verified Review
Carnival Splendor

8 Night Southern Caribbean (Miami Roundtrip)

Sail date: October 22, 2016

Ship: Carnival Splendor

Cabin type: Oceanview

Cabin number: 2343

Traveled as: Couple

Reviewed: 8 years ago

Review summary

The best thing about this cruise are the employees.  Our stateroom attendant, Joemar made us feel at home.  We had our "personal" cocktail server, Wayan.  Can I say amazing?  He made sure our drinks stayed full and our bottles of red were chilled as requested during our dinner. Martin, our server knew excactly how we like our steaks after the first visit and his suggestions were spot on.  The staff at Carnival Splendor deserves recognition because they all went above and beyond and made us feel very welcomed. We learned a lot about them through our conversations and I feel like we became part of their families.  I would go on this cruise again just to see them.  The reason why I gave this a three star is because when it was time to pay for the cruise, I had to pay with multiple debit cards because I had a major purchase I hadn't planned on.  I bought my husband a Tag Hauer watch and I told the salesman I needed to pay with two cards and he said to put it on my sign and sail card because he wouldn't be able to split it but I would be able to when I pay the bill for the whole cruise.  I did just that only to find out after the cruise they had charged it all to the wrong cards causing 3000.00 worth of pending transactions each on all cards and ended up  posting on wrong cards,  I called Carnival cruise line to tell them and even though it was their mistake (customer service admitted it) they couldn't do anything about it until I could give them bank statements to prove it was posted on my accounts.  I realize, this whole problem started with my request to use multiple cards but if it was difficult, they should've told me in advance.  I would've just transferred money into one bank to prevent this mess from happening.  I'm still dealing with this mess.....

 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5
Comedy club was great

Children's Programs

3 out of 5

Service and Staff

5 out of 5
Joemar, Wayan, and Martin were amazing

Ship Quality

5 out of 5
Ship was definitely clean

Cabin / Stateroom

5 out of 5
Joe mar did a great job accommodating us

Ship tip

Don't pay with more than one card. If you need to, transfer money into one bank to prevent a head ache.

Ports of call

Willemstad, Curacao

1 out of 5
Have better excursions
Was this review helpful? 13

5 Comments

Cruisers4Lyfe     3 months ago

Thanks for sharing

kodak7    8 years ago

Lol, it's not 1986! I love my Tag but would never think of buying one on a cruise ship. Even looking at the the shops in Nassau, the prices are out of line in today's marketplace. If your using debit cards instead of a credit card, stay away from costly items. Most of the credit card companies will add a year to the warranty on most items. It has saved me more than a few time on a expensive repair. Plus, if you have a problem. Debit cards don't give you as much of recourse.

plexusgrammy    8 years ago

It's good you shared your experience, so others may avoid it in the future.

Melissa9902    8 years ago

U have to put all purchases on your sail & sign card. There's no way they could have done it any different

nanalynn    8 years ago

You admit that you caused the problem, but blamed Carnival! ?????

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