Overall good experience but some glitches

Carnival Splendor Cruise Review to Canada, New England, New York

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 9

Overall rating:

4 out of 5
Verified Review
Carnival Splendor

5 Night Canada & New England (New York Roundtrip)

Sail date: August 24, 2015

Ship: Carnival Splendor

Cabin type: Inside

Cabin number: 1009

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Held up in customs, told staff several times about a scheduled shore excursion but sat for an hour & a half, missed our scheduled departure. They got us on the next bus leaving but we were rushed through something we had scheduled ample time for. Steakhouse booked 2 days in advance so we ordered a filet & strip in main dining & were told our room cards were rejected. Guest services blamed it on a satellite glitch

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Didn't spend much time here but steward was very attentive to our needs.
Was this review helpful? 9

1 Comment

engineerrick    9 years ago

Customs issues are beyond the control of Carnival. It depends on your documents and the requirements of the country you were visiting.

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