1 st carnival cruise

Carnival Splendor Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3.0 out of 5
Verified Review
8 Night Eastern Caribbean (New York Roundtrip)
Sail Date: August 29, 2013
Ship: Carnival Splendor
Cabin Type: Inside
Traveled As: Family (young children)
Reviewed: 4 years ago
With the "exception" of our stateroom accomodations "NOT" being delivered as promised & the lack of assistance recieved on the 1st day only from only 2 staff members, our overall trip was met with a hardworking friendly staff. The room that was booked, was not the room that was recieved, therefore forcing a senior citizen& 2 children 1 with a severe disablity &myself had to be forced into very uncomfortable sleeping accomodations for a 8 day cruise! In addition a total of over 3 hrs was spent at the begininning of the cruise at the front desk on the phone with several different reps trying to get this matter rectified only to be told it would be taken care of at the end of the cruise (which we have yet to hear from anyone with regards to the matter). Needless to say we were forced to stand @the desk as i stated before with a senior citizen, 2 kids 1 with a severe disability all the while missing out on the ship sailing away from port as well as additional departing activities! The end result 3 of the 4 passengers also became sick with 1 having to seek medical treatment of antibiotics!

Food and Dining

5 out of 5
our overall trip was met with a hardworking friendly staff

Onboard Activities

5 out of 5
our overall trip was met with a hardworking friendly staff

Entertainment

5 out of 5
our overall trip was met with a hardworking friendly staff

Children's Programs

5 out of 5
our overall trip was met with a hardworking friendly staff

Service and Staff

5 out of 5
our overall trip was met with a hardworking friendly staff

Ship Quality

5 out of 5
with the "exception" of our stateroom accomodations "NOT" being delivered as promised & the lack of assistance recieved on the 1st day only from only 2 staff members, with the "exception" of our stateroom accomodations "NOT" being delivered as promised & the lack of assistance recieved on the 1st day only from only 2 staff members, our overall trip was met with a hardworking friendly staff

Cabin / Stateroom

1 out of 5
the room accomodations which were promised, was not delivered, therefore creating a unsuitable situation. However, our stateroom attendant was very accomodating & friendly despite our circumstance.

Ship Tip

our overall trip was met with a hardworking friendly staff

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