Carnival Splendor Cruise Review to Caribbean - Eastern

Experience
7+ cruises

Review
1

Helpful Vote
1

3 out of 5

1 st carnival cruise

Sail Date: August 29, 2013

Reviewed: 3 years ago

Traveled As: Family w/young children

Room Type: Inside

With the "exception" of our stateroom accomodations "NOT" being delivered as promised & the lack of assistance recieved on the 1st day only from only 2 staff members, our overall trip was met with a hardworking friendly staff. The room that was booked, was not the room that was recieved, therefore forcing a senior citizen& 2 children 1 with a severe disablity &myself had to be forced into very uncomfortable sleeping accomodations for a 8 day cruise! In addition a total of over 3 hrs was spent at the begininning of the cruise at the front desk on the phone with several different reps trying to get this matter rectified only to be told it would be taken care of at the end of the cruise (which we have yet to hear from anyone with regards to the matter). Needless to say we were forced to stand @the desk as i stated before with a senior citizen, 2 kids 1 with a severe disability all the while missing out on the ship sailing away from port as well as additional departing activities! The end result 3 of the 4 passengers also became sick with 1 having to seek medical treatment of antibiotics!
Ship Quality
with the "exception" of our stateroom accomodations "NOT" being delivered as promised & the lack of assistance recieved on the 1st day only from only 2 staff members, with the "exception" of our stateroom accomodations "NOT" being delivered as promised & the lack of assistance recieved on the 1st day only from only 2 staff members, our overall trip was met with a hardworking friendly staff
Food and Dining
our overall trip was met with a hardworking friendly staff
Cabin / Stateroom
the room accomodations which were promised, was not delivered, therefore creating a unsuitable situation. However, our stateroom attendant was very accomodating & friendly despite our circumstance.
Service and Staff
our overall trip was met with a hardworking friendly staff
Entertainment
our overall trip was met with a hardworking friendly staff
Children's Programs
our overall trip was met with a hardworking friendly staff
Onboard Activities
our overall trip was met with a hardworking friendly staff
Destinations and Excursions

Tip

our overall trip was met with a hardworking friendly staff



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