Not what I expected
Carnival Spirit Cruise Review to Alaska
Ship: Carnival Spirit
Cabin Type: Balcony
Traveled As: Large Group
Reviewed: 8 years ago
Review Summary
Our room flooded before we left Vancouver. Customer service was not helpful and really didn't care. Our room was wet for 2 days, but they would not move us (and they were not full) and someone from our party could not come and their room was empty. Until they upgraded someone else.The person I did find on my way to the customer service desk was very helpful and started working on the problem immediately, but since I had found someone they said they were working on it.
It will be awhile before I use carnvial again.
Ship Experiences
Food and Dining
Entertainment
Service and Staff
The customer service desk - NOT WILLING TO HELP AT ALL.
Ship Quality
Cabin / Stateroom
Pros: Liked the ports we visited. Sitka was my favorite
Cons: Food, Customer Service, Entertainment, Activities on board
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