Not what I expected
Sail Date: May 01, 2009
Reviewed: 8 years ago
Traveled As: Large Group
Room Type: Balcony
The person I did find on my way to the customer service desk was very helpful and started working on the problem immediately, but since I had found someone they said they were working on it.
It will be awhile before I use carnvial again.
Pros: Liked the ports we visited. Sitka was my favorite
Cons: Food, Customer Service, Entertainment, Activities on board
Recommends Carnival Spirit? No.
Category Ratings
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Click table then swipe to view all columns.
| Ship Quality | The ship was clean and it's a pretty good size ship. | |
| Cabin / Stateroom | Balcony size was small - room flooded (no one cared). Location was great we were on port side (recommended). Our room steward was awesome. Bed was very comfortable | |
| Entertainment | Didn't care for the entertainment. I think the specialist and cruise director could have been better. | |
| Service and Staff |
Going above and beyond - the guy who started working on the room condition. Our room steward who put the extra towel animal in our room the night after I went to bed early with a headache. The customer service desk - NOT WILLING TO HELP AT ALL. |
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| Food and Dining | Dinning room food was very bland. I think the entertainment in the dining room was ok. |
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