Not what I expected
Carnival Spirit Cruise Review to Alaska
Ship: Carnival Spirit
Cabin Type: Balcony
Traveled As: Large Group
Reviewed: 8 years ago
Review SummaryOur room flooded before we left Vancouver. Customer service was not helpful and really didn't care. Our room was wet for 2 days, but they would not move us (and they were not full) and someone from our party could not come and their room was empty. Until they upgraded someone else.
The person I did find on my way to the customer service desk was very helpful and started working on the problem immediately, but since I had found someone they said they were working on it.
It will be awhile before I use carnvial again.
Food and Dining
Service and Staff
The customer service desk - NOT WILLING TO HELP AT ALL.
Cabin / Stateroom
Pros: Liked the ports we visited. Sitka was my favorite
Cons: Food, Customer Service, Entertainment, Activities on board