Nightmare

Cruises: 4-6 cruises

Reviews: 3

Helpful Votes: 47

Review summary

Lets see......from the time we boarded where they lost my bag and despite repeated promises of help to find it. I took matters into my own hands, found it, had a crew member offer to carry it back to my cabin...turned around and crew member and my bag were gone again. 2 hours later, i finally got my bag. To....the night before disembarking when a pipe exploded above my bags in hallway around 1 am. After repeated calls to maintenance,customer care and being placed on hold for an hour. Room service finally relayed my message to maintenance after 2 hours of water pouring from the ceiling. I stayed awake and continued to empty a trash can i had placed under the leak. My bags and belongings were soaked. Maintenance finally arrived and banged around outsode my cabin until about 4am. We were supposed to disembark around 6-7. Needless to say, I was tired the rest of the day. Everything in between SUCKED too. However, the only good part of the cruise was that my kids age 13 and 16 both had a blast on board. #nevercarnivalagain

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Tampa, Florida

Cozumel, Mexico

Disembarkation

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