The worst experience especially being my first cruise
Carnival Paradise Cruise Review to Caribbean - Western
5 Night Western Caribbean (Tampa Roundtrip)
Sail date: April 28, 2018
Ship: Carnival Paradise
Cabin type: Inside
Cabin number: M35
Traveled as: Family (older children)
Reviewed: 6 years ago
Review summary
This was my first cruise and I work in hospitality I manage a resort in the keys the customer service was the worst I've sent multiple emails with no responseEmbarkation
Ship experiences
Food and Dining
Elation Dining Room
Came on cruise for daughters birthday and they ruined it. I requested special section with a waiter who was good and magician the day before but never got it had to ask 3 to 4 times for th re m to sing her happy birthday we ended up singing to her ourselves. Also had to beg for bucket of ice for bottle of champagne we brought them had to open bottle ourselves also charged for shots but didn't tell us they were extra we thought they were with drink package
BlueIguana Tequila Bar
Waited up to 30 min for a drink because we had drink package
Onboard Activities
Majestic Casino
Liars liars liars says if you hit 1000 points they buy your drinks well no fine print to read so I played and played 806 dollars later and was told oh yeah they give you free drinks in casino but if you have drunk package it's no good because its non transferable and you still only get 15 drinks so you cant even get additional drinks over your 15. This is such a scam
Internet Cafe
Bought messenger extra paid for best package 75 dollars only worked 2 out of the 5 days when I went to customer service I was told very rudely we are working on it that's all I can tell you
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Dont get drunk package they limit your drinks and they treat you like an outcast. Also don't go in the casino they say 1000 points drinks are on them only allowed to use in casino and doesn't work with drink package would not ever go on another carnival again
Ports of call
Disembarkation
13 Comments
sheenarn 6 years ago
eorzo53 6 years ago
Lidodeckbound 6 years ago
davidnlisa 6 years ago
donf407 6 years ago