Cruise review

I enjoyed this cruise back in October and would have given it 5 stars back then   I tend to spend a lot of money in the spa and casino I really enjoy pampering myself and my wife while on vacation. This trip however was a bit different. I always get the drink packages because I like to have a little more fun than others so I did again this time. I also like to partake on embankments to enjoy another country's fair. However upon re entry someone decided to cut me off in Cozumel and I suppose put me on a list that I wasn't to be served anymore indefinitely 

I was appalled there was no take a break fella we will talk to you in an hour or so it was just shut off.  Mind you I hadn't had a drink from my package that day because Cozumel was an early embarking of which I was offered no refund. Of course this didn't stop me from getting more drinks I had fortunately made plenty of friends who either got me drinks off their package or purchased them on my behalf so it really didn't set me back any it was just the point. The part that really pissed me off was no communication until a request was made the next morning then I had to wait like a child until someone could see us. THen they made me fill out a form saying something like it was my fault or basically letting them off the hook with some bs statement that they pretty much coached me into writing but what was I supposed to do not enjoy my last day. In other words 1 person has the ability to make a decision to ruin one of your days on your vacation without any consolation what a joke. I doubt I will consider this cruise line ever again knowing how they treat people with the judgement of one person. Need I say again I probably drank more after the cut off than before and nobody was hurt no fights no nothing...

also I spent over 4K on the boat in extras. Guaranteed that I was in the minority of people who spent that much in spa em entities and such. Major mistake on their part not bringing in a few more opinions. The food was ok the the service not as good as October just a major let down. And to this point nobody from carnival has reached out to refund that days package or apologize and I'm not the kind to call them and complain for I don't have that kind of time. This email has been sitting here for weeks and I finally decided to share don't want this experience happening to anyone else