Do not Cruise Carnival
Carnival Paradise Cruise Review to Caribbean - Western
5 Night Western Caribbean (Tampa Roundtrip)
Sail date: January 07, 2017
Ship: Carnival Paradise
Cabin type: Inside
Cabin number: M171
Traveled as: Large Group
Reviewed: 7 years ago
Review summary
Do not cruise Carnival as the Guest Service Supervisor "Brenda" was rude. She also provided misleading information and convinced other staff members that she was correct. We sent 2 hours at the counter going back and forth with Christina another Guest Service Supervisor regarding their beverage policy. Eventually Fria the Assistant Guest Service Manager stepped in to try and diffuse the issue. Needless to say they did find a inconsistency and returned our$7 bottles of wine that they sell on the ship fpr $42. THIS WAS OIR FIRST AND LAST TIME CRUISING WITH CARNIVAL!
Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
This was my first Criuse with Carnival our in counter with the guest service manager definitely made it my last trip. Due to the inconsistencies in the cruise line beverage "policies" and the way we were treated WE WILL NEVER CRUISE CARNIVAL AGAIN!
Ports of call
George Town, Grand Cayman Did not visit port