Carnival Paradise Cruise Review to Mexico

Deck Hand

2-3 cruises


Helpful Votes

2 out of 5

Carnival - Paradise Ship

Sail Date: April 22, 2011

Reviewed: 5 years ago

Traveled As: Family w/young children

Room Type: Suite

We have sailed with Carnival in the past and it was a great experience that we would never forgot. That's the reason why we wanted to do it again. Unfortunately, we did not have the same experience this time. And we have to say "it's a big disappointment."

Pros: Room Serives - response in a good timing

Cons: Customer Services + Foods

Recommends Carnival Paradise? No.

Food and Dining
There are only two formal dining restaurants with limited opened hours. The other twos are more casual like fast foods and buffet. And the quality of foods was not good at all.
Service and Staff
Guest service + bell boy service + room service were good. Unfortunately, we did not feel the friendly attitude with food service. Last but not least, the Day Camp service + photograph services were the worst. They were so rude, unprofessional, and mean.
Limited activities
Children's Programs
Staff leaders' attitude was very poor, unprofessional, and rude. We really had a serious concern when placing our children under their care.
Ship Quality
Cabin / Stateroom
The grandsuite we stayed in was old and not good looking. It was not worth the price we paid.
Ensenada, Mexico
Not much going on at this port. It's not a great spot to stop by.

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