WORST CRUISE EVER AND WORST CUSTOMER SERVICE

Carnival Magic Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall rating:

1.7 out of 5
Carnival Magic

Sail date: September 17, 2021

Ship: Carnival Magic

Cabin type: Inside

Cabin number: 2363

Traveled as: Couple

Reviewed: 1 month ago

Review summary

Charged me over $300 in extra fees, did not get my free room upgrade, only got $12 in credit, I was on hold for over 3 hours to speak to someone

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5
Charged me over $300 in extra fees and took me 2 days and being on hold on the phone for 3 hours to speak to anyone

Ship Quality

2 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Dont do it

Disembarkation

5 out of 5
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