A once-in-a-lifetime experience.

Item: Carnival Liberty
Rating: 4
Author: BethRoell

Carnival Liberty Cruise Review to Caribbean - Bahamas

BethRoell

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 42

Overall rating:

4 out of 5

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: April 28, 2019

Ship: Carnival Liberty

Cabin type: Inside

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Our daughter's high school graduation took place on this cruise(our family's first cruise). My parents also traveled with us and it was supposed to hold life-long memories/moments/photos. Unfortunately, my husband's luggage, with our family's toiletry kit, disappeared at embarkation. For the entire cruise, we didn't look our best, feel our best and spent ENTIRELY too much time in line and on the phone with customer service. The toiletry kit provided for our family-of-4 had only 1 toothbrush and no toothpaste. We had to ask for additional kits. I'm surprised they didn't offer us a complimentary amount of toiletry items from their shops. Instead, we held off buying much thinking our luggage would be found and returned to our room any moment (they offered us that hope). It was not. I am saddened at what should be lifelong photos/memories being filled, instead, with my husband in the same 2 outfits and our family not feeling well groomed. The compensation that was given to us in no way covered the cost of replacing my husband's luggage, our family's toiletry kit and the inconvenience incurred by this very unfortunate loss of luggage.

Embarkation

1 out of 5

My husband's luggage, with our family's toiletry kit, never made it to our room.

Ship experiences

Food and Dining

5 out of 5

They were lovely!

Onboard Activities

5 out of 5

We did a lot of activities with the graduation group we were part of. We used the pool.

Entertainment

4 out of 5

Karaoke was fun!

Children's Programs

4 out of 5

They only took part in the graduation group's activities and the unlimited ice cream was a big hit!

Service and Staff

3 out of 5

My husband had only one outfit for the duration of our trip (until he purchased a swim outfit) and it was very crucial when he sent his clothing out to be express laundered for a quick return. The night we sent his outfit for express laundry services, it was two days before it was returned. That was unappreciated.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

It was clean except the toilet area had an aroma of urine... maybe that is in part from the septic system?