Beautiful Ship

Item: Carnival Liberty
Rating: 4.4
Author: flowerchild35

Carnival Liberty Cruise Review to Caribbean - Bahamas

flowerchild35

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

4.4 out of 5

3 Night Bahamas (Port Canaveral Roundtrip)

Sail date: December 07, 2017

Ship: Carnival Liberty

Cabin type: Balcony

Cabin number: 1062

Traveled as: Couple

Reviewed: 6 years ago

Review summary

I am a platinum cruiser with Carnival; however, this is probably going to be my last cruise with them, it is really apparent how they're going downhill.

Embarkation

5 out of 5

Embarkation was super easy. We arrived at our scheduled time and proceeded to the VIP check in, wait time was hardly any time at all.

Ship experiences

Food and Dining

5 out of 5

The food was great.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

I was disappointed with the room service. At the beginning of the cruise we were asked to select if we wanted the room serviced once or twice per day. We chose to have our room serviced in the morning. The room appeared to be dirty when we arrived, the bathroom counter was sticky and everything looked dingy. I was not pleased. We did enjoy hanging out on the balcony and watching the sunset and rise, beautiful.

Ship Quality

5 out of 5

The Christmas decorations were stunningly beautiful, and overall the ship was clean, but our stateroom was not up to standards, we were on deck 10, balcony room.

Cabin / Stateroom

3 out of 5

The cabin was well designed with great décor; however, the room was dingy and dirty. The room steward did not do a good job cleaning the room. When we checked in the bathroom counter had sticky stuff everywhere.

Ports of call

Port Canaveral, Florida

5 out of 5

Nassau, Bahamas

5 out of 5

Disembarkation

5 out of 5

12 Comments

CVCruiser 6 years ago

Agree Jay.....

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JayRCruiser 6 years ago

Honestly, notifying the steward or guest services seems like the completely obvious thing to do, even for the first time cruiser...makes me doubt this platinum status...why did she need to preface her statement with that anyway? Just makes the gripe seem sillier.

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CVCruiser 6 years ago

Did you notify your cabin steward of the issues, and if not corrected notify guest services? ANY ship can have an errant employee who is being slack on their duties... I have not had an issue left unresolved once I gave them the notification and opportunity to correct it.

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mamalich 6 years ago

And in the time you spent fuming about a sticky counter you could of gave it a quick wipe over. Some people just have to b complainers.

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dtrix 6 years ago

Sound like the dirty cabin was you only issue. If you didn't like it you should have spoke up and told them you were dissatisfied. I'm absolutely sure it would've been taken care of. To say your not cruising anymore, well I think that's absurd. Especially with your platinum status. Here's another thing, if you didn't speak up about it, then your partially to blame as well. They can't fix it if they don't know it's broken.

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Summerholiday 6 years ago

Exactly would not have been an issue ...

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JayRCruiser 6 years ago

Perfect waste of platinum status....sounds a bit dramatic...if the room was dirty on arrival, tell the cabin steward or call guest services..your "status" would've led to a quick resolution.

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Summerholiday 6 years ago

Would of not been a issue with the cabin i would of called guest services and had it cleaned as it should of been cleaned in the first place .. your paying for a service if you don’t get it then you have every right to complain.. but not cruising again please ...they ask on every carnival cruise if you want your room to be serviced once or twice a day .. just ask for both then you have clean towels and ice etc .. its just something that should of been handled straight away i would not put up with a dirty cabin ... plenty more ships for you to try but !! if you have the same problem again are u going to let it spoil your cruise...????

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jdolphin128 6 years ago

Did you have any other issues you didn’t list?

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IkeDeb 6 years ago

Sorry about your cruise.

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shingaling 6 years ago

Really doesn't appear that you had many issues....

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MrsRJ811 6 years ago

Are you canceling the ones you have already booked?

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Other reviews of this sailing

Great

Good value, fun trip. Very friendly and helpful staff.